One of the better improvements for Albert Heijn, a local grocery store, is the option for self-scan. And not the version I’ve seen in the United States where you need to weigh each item as you scan it to make sure there’s no thievery going on. Here it is simply scan each item and then pay at the end. Though I do understand the need for the US system.
Self-scan at Albert Heijn is wonderful. It’s no longer horrible to go right after work, when its crowded and the lines are 5 to 7 customers long. Seriously – before self-scan I would always swear a bit if Marco asked me to pick up something after work, it was that bad. Those days are long gone, as I can count on one hand the times I’ve had to wait for an available self-scan register, and even that was never longer than 30 seconds.
The only problem with self-scan: You are required to print out a receipt, since you need to scan the receipt to allow the exit gates to open. I almost always said no to a receipt previously, when going through a “manned” line with a checkout worker. Why waste paper?
That is also now a thing of the past!
This week after paying I was greeted with the question “Would you like a full receipt, or only a short receipt to open the gates?” Very nice. You can see the difference above, with the bar code removed. A great improvement, Albert Heijn!
Oh, and for the people who read small font really well, yes, the receipt says “1 insecten”. I did not win or buy an insect, rather, Albert Heijn has a promotion where you can receive insect stickers and fake insect tattoos for every 10 euros spent. The receipt lets the worker know that I can receive 1 set because I’ve spent more than 10 euros.
Life in the Hague 